I was in a team meeting the other day and a challenge to the banter that was being banded about came from a new member.

All it came down to was this: in a previous organisation he had worked in for some time, the staff members joked a great deal about “the guys in sales…” (or whatever department was different to theirs) and before long, he realised that the entire organisation or so it often appeared, was very divided in their thinking.

Silo mentality on steroids some might say. At least that is where you eventually end up.


Everyone in the team meeting took a few seconds to digest this challenge. and whilst there is always going to be someone else in another department, we thought carefully for a few minutes about how we could adjust our language.

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So instead of something like, “The media guys really need to get their act together because their lack of speed is a real problem for us…”

How about, “What can we do to help the media guys so that we are all on the same page?”

Choose to unite as much as possible or divide and be conquered.

It’s not a difficult choice really.

Categories: work

Paul Hatcher

I am at heart, a communicator. I love to use words, whether written or spoken and maximise those words to hopefully, bring some encouragement - literally, to put courage into the hearts & minds of those who read or hear them. In my work as an executive coach, speaker, workshop facilitator, I love also to listen...deeply, and then respond with some encouragement.


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